TERMS AND CONDITIONS

Welcome to the website of Maison Moelleux LLC (hereinafter referred to as “we” or “the Company”). Please read the following terms and conditions carefully before you use our services and purchase our products. These terms and conditions apply to your visit to our website and all transactions between you and us.

1. Acceptance of Terms
By accessing and using Maison Moelleux LLC’s website and its services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website.

2. Account Registration
Account Creation: Before purchasing our products or using certain services, you may need to create an account. You are required to provide accurate information and update it promptly to maintain its accuracy.
Account Security: You are responsible for maintaining the confidentiality of your account information, including password. You agree to accept responsibility for all activities under your account. If you become aware of any unauthorized use of your account, please notify us immediately.

3. Product Information and Ordering
Product Descriptions: We strive to ensure the accuracy of the product descriptions on our website, including prices, sizes and availability. However, due to technical and human errors, inaccuracies may occur and we reserve the right to modify or update product information at any time.
Pricing: All prices are in US dollars and include all applicable taxes. We reserve the right to change prices at any time, except for confirmed orders.
Order Confirmation: After you complete your purchase, we will send you a confirmation email. Acceptance of the order is subject to our shipping notification.

4. Payment Methods
We accept a variety of payment methods, including credit cards, debit cards and other online payment methods. When you place an order, you must ensure that the payment information provided is accurate and complete.

5. Shipping and Delivery
Shipping Area: We currently only ship to the United States. International shipping is also available. If you are in other regions, please contact our customer service for more information.
Delivery Time: We will try to ship as soon as possible after confirming the order. The specific delivery time may vary depending on the destination and other variables, and we are not responsible for any delays.
Shipping Costs: Shipping costs will be specified at checkout and detailed information will be provided before you pay.

6. Return and Exchange Policy
Return Conditions: If you are not satisfied with the product after receiving it, you can apply for a return or exchange within 30 days. The product must be unused and keep the original packaging and tags.
Request Process: Please submit a return request via email or contact customer service. We will provide detailed instructions for returning your item.
Refund Processing: Once we receive the returned item and confirm its status, we will process the refund. Please note that refunds may take several business days to process.

7. Intellectual Property
All content on the website, including but not limited to text, images, trademarks, icons, sounds and software, are the property of Maison Moelleux LLC and protected by relevant intellectual property laws. You may not copy, modify, publish or distribute such content in any way without our written permission.

8. User Conduct
You agree not to use the website in any illegal or unauthorized manner and agree to comply with applicable laws and regulations. You may not:

Upload or transmit any malware, virus, spyware or other harmful code.

Use automated or manual means to monitor or scrape the content of the website.

Disrupt or interfere with the security or normal operation of the website.

9. Disclaimer
Maison Moelleux LLC is not responsible for the results of your use of our website or purchase of products. We make no warranties about the suitability, reliability, availability or safety of our products. The content of the website may contain errors or omissions, for which we assume no responsibility.

10. Limitation of Liability
To the maximum extent permitted by applicable law, Maison Moelleux LLC shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of this website or its content.

11. Modification of Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. All revisions will be posted on this page, and your continued use of the website after the revisions become effective will constitute your acceptance of the revised terms. You are advised to check the latest terms each time you visit the website.

Thank you for choosing Maison Moelleux LLC! We look forward to providing you with quality products and services.