PRIVACY POLICY

Welcome to the website of Maison Moelleux LLC (hereinafter referred to as “we”, “us” or “the Company”). We are committed to protecting your privacy and personal information. Please read the following privacy policy carefully to understand how we collect, use, protect and share your information.

1. Information We Collect
We may collect the following information related to your use of this website and purchase of our products:

Personally identifiable information: Such as your name, email address, mailing address, phone number and payment information. We collect this information when you create an account, place an order or contact us.
Non-personally identifiable information: We may also collect some non-personal information, such as the pages you visit, browser type, IP address, access time, etc. This information helps us analyze website traffic to improve user experience.

2. Purpose of information use
The information we collect may be used for the following purposes:

Order processing: Processing and fulfilling the orders you submit on our website, including sending confirmation emails, updating order status, shipping information, etc.
Customer service: Providing customer support, answering your questions and solving your problems.
Personalized experience: Customizing your shopping experience according to your preferences and providing personalized product recommendations.
Marketing: With your consent, send you emails or other forms of promotional materials, including special offers, new product launches, etc.
Analysis and Improvement: Analyze customer data to improve our products, services and website performance.

3. Information Sharing
We promise not to sell or rent your personal information to any third party. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers (such as payment processing companies, shipping companies, etc.) to process orders, payments and deliveries. These service providers are contractually bound to ensure the security of your information when processing your information.

Legal Compliance: Where required by law or in compliance with legal procedures, we may disclose your information to meet legal requirements.

4. Data Security
We take appropriate technical and administrative measures to protect your personal information from information leakage, loss or unauthorized access. All sensitive information (such as payment information) is transmitted using encryption technology (SSL) to ensure security.

5. Use of Cookies
Our website uses Cookies to enhance the user experience. Cookies are small files stored on your device to help us analyze website traffic and personalize your shopping experience. By using our website, you agree to our use of cookies. You can refuse cookies by changing your browser settings, but this may affect your ability to use certain features of our website.

6. Your rights
Under applicable data protection laws, you may have the following rights:

Right of access: You have the right to request a copy of the personal information we have collected about you.
Right of correction: You have the right to request that we correct or update your personal information.
Right of erasure: Under certain circumstances, you have the right to request that we delete your personal information.
Right to restriction of processing: You have the right to request that we restrict the processing of your personal information.
Right to data portability: You have the right to request a copy of your personal information and to have it transmitted to another company.
To exercise any of these rights, please contact our Customer Service team.

7. Children’s privacy protection
Our website is not intended for children under the age of 13 and we do not knowingly collect personal information from children under this age. If you believe that we have collected information from a child under the age of 13, please contact us immediately and we will take steps to delete the information.

8. Third-party links
Our website may include links to other websites. The privacy policies of these third-party websites may differ from ours, and we are not responsible for the content and privacy practices of these websites. You are advised to review the privacy policies of these websites before visiting them.

9. Changes to the Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of this website after the changes become effective will constitute your acceptance of the updated Privacy Policy. You are advised to check this policy regularly for updates.

Thank you for choosing Maison Moelleux LLC! We value your privacy and work hard to protect the security of your information.